Delivery & Return Policy

Delivery Policy:

After an order is placed, it is packed within 1-5 business days and then shipped with an estimated delivery time of 1-7 business days. You will be notified via SMS regarding your order. Note: Travelbuddy does not provide compensation for delayed orders due to external factors such as delays caused by shipping companies. If your order is delayed please contact us.

Return Policy:

Travelbuddy offers open purchase 14 days after the item has been delivered. This provided that the bag is still in its unopened packaging. Complaints are processed with a full refund or a new item. To do this please contact customer service under the "contact us" tab. Note: Return costs may apply with the exception of complaints.